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Microsoft Office 365 Monitoring Tool
Office365 is a line of subscription services offered by Microsoft that includes products like Office, SharePoint, OneDrive, and Teams.
What You Can Monitor
This Opspack allows you to monitor your Office 365 Subscription at a high overview level, providing information on the number of users per plan and the service status of both the Identity Service and Office 365 Portal.
|Host Template||Service Check||Description|
|Application - Office365 - Overview||Office365 - Overview - Users Per Plan||The number of users per Office 365 Plan|
|Application - Office365 - Overview||Office365 - Overview - Identity Service Status||The service status of the Office 365 Identity Service and any reported issues|
|Application - Office365 - Overview||Office365 - Overview - Portal Service Status||The service status of the Office 365 Portal and any reported issues|
Microsoft Office 365 Monitoring Tool Prerequisites
- Opsview Monitor Version 6.0.0 (released 07 September 2018) or newer. Check Opsview Release Notes for the latest version of Opsview Monitor.
- As of the time of development, an issue exists with Microsoft's Graph API
HTTP 429 Too Many Requestsresponses. These are received when too many requests are made in a short period of time. The issue lies in that the Retry-After value in the header of the response is always
86which inhibits us from using this value to know when to retry. As a result, the checks using this API will wait for 5 seconds before retrying, up to a maximum of 5 times.
Microsoft Office 365 Monitoring Tool Setup
To monitor your Office 365 environment, you will need to retrieve the following credentials, which will allow Opsview Monitor access to the metrics for your Office 365 Subscription:
- Tenant/Directory ID
- Client/Application ID
- Secret Key
Follow the steps below to retrieve this information.
Step 1: Find the Tenant ID
The Tenant/Directory ID can be found in the Azure Active Directory under the Properties section from the Azure dashboard.
Step 2: Find the Client/Application ID for your application
You need to create and register your application if you haven't already. Use the following documentation from Microsoft: Create an Azure Active Directory application
The Client/Application ID can be found in Azure Active Directory under the App registrations section from the Azure dashboard.
Step 3: Generate the Secret Key for your application
You will need to create a Secret Key for your application, once this has been created its value will be hidden so save the value during creation.
To create the Secret Key, select your application from the list, select the Settings within your application and then select the Keys option.
There you can create a new key by adding the description and expiration period and the value will be generated.
Step 4: Add Required Permissions
The appropriate permissions for the APIs used by these Office 365 Host-Templates need to be added in Azure. From the same settings menu as above, go to Required Permissions under API ACCESS. Click Add, select the API and then choose the permissions for that API based on the table below.
|API||Application Permissions||Delegated Permissions|
|Office 365 Management APIs||
Setup and Configuration
Step 1: Add the Host Template
Add the Application - Office365 - Overview Host Template to your Opsview Monitor host. If the resource you're monitoring has no hostname or public IP, then open the Advanced settings pane and change Host Check Command to Always assumed to be UP.
For more information, refer to Opsview Knowledge Center - Adding Host Templates to Hosts.
Step 2: Add and configure variables required for this host
|OFFICE365_CREDENTIALS||Used in authenticating services with Office 365. Override the Client ID, Secret Key and Tenant ID with your credentials.|
For more information, refer to Opsview Knowledge Center - Adding Variables to Hosts.