Join the dots between IT infrastructure performance and business service impact. Build a holistic overview for directors and executives while enabling system administrators to rapidly identify, investigate, and resolve IT issues.
With Opsview’s Business Service Monitoring (BSM), you can easily build a single, consolidated view of your entire IT estate and all your business services.
A BSM overview is created by grouping hosts into components and components into business service units, so you can see everything that needs to run to deliver a service such as Payroll.
Opsview’s BSM Grid is your business-at-a-glance view. Here you see the health of all your end-to-end business services in one place, in real time. Senior management can access this on their iPad, while ITOps Directors can display this on Operations Center screens.
By drilling down into a business service, you can expand your view, investigate the details of a problem, and rapidly navigate to the root cause in a matter of clicks.
In this detailed view, you can see what has caused a critical service to move to a warning state or to fail. If your webstore or database service has stopped, for example, you’ll want to find out why and get it fixed quickly.
Real-time availability counters help you understand how the service might be degrading and guide your investigation.
Alert fatigue is infamous. If you have a lot of warnings and alerts going off, you need to pick out the signal from the noise.
The BSM problem filter allows you to do just that. In one click, you can collapse the BSM detailed view and see where the host checks are failing and the affected hosts.
This allows you to prioritize fixing the issues with the biggest potential to impact your business, understand dependencies, and bring hosts, sub-services, and end-to-end services back online.
Watch Opsview’s service-centric approach to monitoring in action.
Easily prioritize issues and understand their wider business impact with an intuitive user interface. Use Opsview’s drill-down capabilities to go from the BSM grid to a breakdown of the objects your servers depend on. Conduct rapid root cause analysis with guided investigation and detailed monitoring views, where you see all the problems affecting the host. You can also use Opsview’s REST API to pull relevant status information and communicate what’s happening to impacted end-users.
