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... that span: more responsive operations; innovative products, services and experiences; seamless interactions with customers; a...
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... or internal customers, what matters most is that the IT services offered meet their expectations, to drive productivity,...
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... it revolved around maintaining infrastructure and digital services, today the role has transformed to encompass more strategic...
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... business demands for continuous innovation while delivering services faster, cheaper and often with fewer staff. Couple this...
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... systems needed to support flashy customer-facing apps and services. The growth of this digital infrastructure has created a...
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... repetitive work are unleashed to deliver innovative new services for customers. It also makes the enterprise a more attractive...
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... all aspects of day-to-day operations and innovation-driven services. That makes centralized IT operations management and...
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... shares soaring or crashing while customers marvel over new services or leave in their droves. IT is the foundation of any...
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... with and report to monitoring infrastructure and/or APM services? Are its performance (at this point, in relative isolation),...