Microsoft 365 Monitoring

Application - Microsoft 365 Opspack

Microsoft 365 is a line of subscription services offered by Microsoft as part of the Microsoft Office product line.

What You Can Monitor

This Opspack allows you to monitor your Microsoft 365 Subscription at a high overview level, providing information on a number of Microsoft 365 services including Security, Exchange, Sharepoint, OneDrive and Skype for Business.

Host Templates

The following Host Templates are provided within this Opspack. Click the name of each Host Template to be taken to the relevant information page, including a full Service Check description and usage instructions.

Application - Microsoft 365 - Overview

Service Check Name	Description	Default Thresholds (Warning, Critical)	UOM
Microsoft 365 - Overview - Users Per Plan	The number of users per Microsoft 365 Plan	N/A	N/A
Microsoft 365 - Overview - Identity Service Status	The service status of the Microsoft 365 Identity Service and any reported issues	N/A	N/A
Microsoft 365 - Overview - Portal Service Status	The service status of the Microsoft 365 Portal and any reported issues	N/A	N/A

Service Check Name	Description	Default Thresholds (Warning, Critical)	UOM
Microsoft 365 - Security - Security Alerts	The security status of the Microsoft 365 subscription and any alerts	N/A	N/A

Service Check Name	Description	Default Thresholds (Warning, Critical)	UOM
Microsoft 365 - Exchange - Service Status	The service status of Exchange and any reported issues	N/A	N/A
Microsoft 365 - Exchange - Storage Used	The total storage used of the subscription's cloud Exchange server	N/A	B
Microsoft 365 - Exchange - Email Activity	The emails sent, received and read by users of the Exchange server in a 24 hour period	N/A	N/A
Microsoft 365 - Exchange - Mail Apps Version Count	The versions of Outlook being used to access email services provided	N/A	N/A

Service Check Name	Description	Default Thresholds (Warning, Critical)	UOM
Microsoft 365 - SharePoint - Service Status/td>	The service status of SharePoint and any reported issues	N/A	N/A
Microsoft 365 - SharePoint - Storage Used	The total storage used of the SharePoint platform	N/A	B

Service Check Name	Description	Default Thresholds (Warning, Critical)	UOM
Microsoft 365 - OneDrive - Service Status	The service status of OneDrive and any reported issues	N/A	N/A
Microsoft 365 - OneDrive - Storage Used	The total storage used of the OneDrive service	N/A	B

Service Check Name	Description	Default Thresholds (Warning, Critical)	UOM
Microsoft 365 - Skype for Business - Service Status	The service status Skype for Business and any reported issues	N/A	N/A

Setup Microsoft 365 for Monitoring

To monitor your Microsoft 365 environment, you will need to retrieve the following credentials, which will allow Opsview Monitor access to the metrics for your Microsoft 365 Subscription:

Tenant/Directory ID
Client/Application ID
Secret Key

Follow the steps below to retrieve this information.

Step 1: Find the Tenant ID

The Tenant/Directory ID can be found in the Azure Active Directory under the Properties section from the Azure dashboard.

Step 2: Find the Client/Application ID for your application

You need to create and register your application if you haven't already. Use the following documentation from Microsoft: Create an Azure Active Directory application

The Client/Application ID can be found in Azure Active Directory under the App registrations section from the Azure dashboard.

Step 3: Generate the Secret Key for your application

You will need to create a Secret Key for your application, once this has been created its value will be hidden so save the value during creation.

To create the Secret Key, select your application from the list, select the Certificates & Secrets within your application and then select the Client secrets option.

There you can create a new client secret by adding the description and expiration period and the value will be generated.

Step 4: Add Required Permissions

The appropriate permissions for the APIs used by these Microsoft 365 Host Templates need to be added in Azure. To assign permissions select your application from the list, select the API Permissions within your application. Click Add, select the API and then choose the permissions for that API based on the table below.