You are here

XConnect Monitoring Case Study


  • XConnect is the world's leading provider of intelligent federation based interconnection and registry services driving the adoption of IP multimedia communications
  • They allow their customers to capitalize on their network and technology investments through enabling the delivery of IP voice, video and unified communications across disparate networks and platforms
  • Comprised of 4 primary and 3 secondary sites, and the primary sites have their own monitoring clusters with a total of 250 devices and network servers combined, with approximately 10,000 service checks, 1,800 of these per minute.

The Need for IT Monitoring

  • Needed to extensively monitor their complex IT estate and were looking to implement a one stop solution
  • Had requirements to make additional customization to the product. Therefore, they needed a fully flexible tool that provided them with end to end monitoring which tracked routers, hardware and the whole IT estate

Why Opsview Worked As a Solution

  • Could be built on their existing underlying framework and provided the ability to use/access the exchange library and community plug-ins was key
  • Provided collector clustering
  • Were able to set up new tests, which enabled quick detection and resolution to any issues before they were able to make an impact to the business
  • Promoted proactive responses and the ability to compose event correlation information

More like this

Case studies

Zetes Industries is a leading European system integrator and provider of innovative supply chain, identification and mobility solutions and...

Don't Monitor Yourself into a Madhouse 2

Done right, IT monitoring provides clarity and promotes operational effectiveness. Done wrong, it can make your staff crazy and limit business...


The term ansible is in the Oxford English Dictionary, now. It’s written into the DNA of companies and movements like DevOps.