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IT Outages

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A 40-minute educational webinar into the benefits of using BSM. 
Survey-Report-Teaser-Image
In this infographic, we highlight some of the most important takeaways from our survey series focused on topics such as IT strategy, IT monitoring...
Survey Report 2019
The key takeaway from our research is that organizations aren't adopting a strategic approach to IT.
War Room Teaser
An IT outage is like a heart attack – starving businesses of critical information and rendering them paralyzed. This can make an IT war room...
Disaster Recovery
Digital transformation heralds a new era of business agility and innovation-fuelled growth — putting an even bigger emphasis on effective IT...
IT Outages
What can firms do to avoid following in the footsteps of the most digitally advanced companies and stop an IT outage?
IT Outages in a Customer-Centric World
A good digital customer experience is crucial but IT outages can quickly cause consumers to change their loyalties.
User Error - IT Outages
According to Gartner, the undisputed #1 cause of network outages is human error.